Topic: GOES-18, 19 Cloud Mask Files Not Being Delivered to NCCF
 
Date/Time Issued: April 11, 2025 0220Z
 
Product or Data Impacted: GOES-18, 19 Products Generated by NCCF
 
Date/Time of Initial Impact: April 09, 2025 1740Z
 
Date/Time of Expected End: TBD
 
Length of the Outage/Event: TBD
 
Details/Specifics of Change: Even though GOES data flow is restored in NCCF, some GOES-18 input files are corrupted, which results in job failures of the following products:

RAVE
GOES CSR/ASR
GOES ASOS

Data provider has been contacted, but they are on 8x5 support only.


Contact information for further information: ESPC Operations at ESPCOperations@noaa.gov or 301-817-3880 24x7 or goes-r.product.engineering.group@noaa.gov during normal business hours